2018-06-07 Meeting notes: Rhoc/Rev swap

2018-06-07 Meeting notes: Rhoc/Rev swap

Date

Jun 7, 2018

Attendees

  • @Kelly Foster

  • @Nash Foster

  • @Patrick Maguire

  • Ankur Prasad (invited - unable to attend)

Goals

  • Follow up on action items from 5/10 meeting

  • Discuss next steps

Action items

@Nash Foster and @Kelly Foster review and update RHOC/Rev issuance specification
@Kelly Foster work with Jared to source Chinese translator/speaker
@Patrick Maguire find out if we need to localize to Spanish or Portuguese for comms
@Kelly Foster investigate ticketing system for support for Rhoc/Rev swap support 
@Kelly Foster investigate how to staff the support service (risk-management)
@Patrick Maguire find out how the board wants to manage review of comms following the silence is consent model
@Patrick Maguire sync with Shahan to establish relationships with exchanges to identify a point of contact. Need to have a conversation by Sept.

Discussion items

Agenda item

Notes

Agenda item

Notes

Resources

Follow up from last meeting

  • Many more conversations and questions related to the swap

  • Now have web support to capture opt-in requests for future email comms

Discussion on next steps

  • Exchanges 

    • Patrick working with Reflective Ventures (Shahan) who are also cultivating relationships with exchanges

    • Next steps

      • Hold a meeting by Sept. with exchange reps to discuss the swap 

  • Crisis management

    • Patrick considering outsourcing 

  • Learning from EOS swap

    • Patrick learning about this and can share resources

  • Patrick having conversation with PR firm

    • Advice for a single-source of truth - strategy all tweets, emails, etc push to web site

    • They don't have experience with cryptocurrency launches

    • Cost estimate $7k/month

    • QUESTION - Need more information on how and what they do to offer news monitoring 

  • Discussion about comms timing

    • Idea to use RCon3 (T-3 months) 

    • Idea to ASAP launch page with what we know now

    • DECISION - 

  • Discussion about RHOC/Rev issuance specification

    • Need to set expectations around the specification what it is and how to understand it

  • Comms strategy

    • DECISION - localized comms for English, simplified Chinese, and Spanish or Portuguese (Patrick to clarify)

    • DECISION - comms should come from the dev team

      • Dev team to draft

      • Review cycle

        • Dev team creates

        • Nash reviews and approves

        • Patrick, Greg, and Kenny can review with a deadline. (Silence is consent model)

    • Video - 

      • Animation can work with the caveat that a live talking heads who are reps of the dev team and coop

      • 5 minutes

  • Kenny working on a project to develop a script to look for multi-sig wallets holding Rhoc

    • RISK - The coop should not be in the business of helping people ID how they are holding their Rhos. 

      • TRUTH - you should move your Rhoc somewhere safe, and according to guidelines to that your Rhos converts to Rev

  • Support

    • Need to set up ticketing system for support requests 

    • Requirement have a recording of all support offerings and record verbal comms to support risk management