2018-06-07 Meeting notes: Rhoc/Rev swap

Date

07 Jun 2018

Attendees

Kelly Foster
Nash Foster
Patrick Maguire
Ankur Prasad (invited - unable to attend)

Goals

Follow up on action items from 5/10 meeting
Discuss next steps

Action items

Nash Foster and Kelly Foster review and update /wiki/spaces/CORE/pages/232587314
Kelly Foster work with Jared to source Chinese translator/speaker
Patrick Maguire find out if we need to localize to Spanish or Portuguese for comms
Kelly Foster investigate ticketing system for support for Rhoc/Rev swap support
Kelly Foster investigate how to staff the support service (risk-management)
Patrick Maguire find out how the board wants to manage review of comms following the silence is consent model
Patrick Maguire sync with Shahan to establish relationships with exchanges to identify a point of contact. Need to have a conversation by Sept.

Discussion items

Agenda item	Notes
Resources	2018-05-10 Meeting notes: Rhoc/Rev swap /wiki/spaces/CORE/pages/232587314
Follow up from last meeting	Many more conversations and questions related to the swap Now have web support to capture opt-in requests for future email comms
Discussion on next steps	Exchanges Patrick working with Reflective Ventures (Shahan) who are also cultivating relationships with exchanges Next steps Hold a meeting by Sept. with exchange reps to discuss the swap Crisis management Patrick considering outsourcing Learning from EOS swap Patrick learning about this and can share resources Patrick having conversation with PR firm Advice for a single-source of truth - strategy all tweets, emails, etc push to web site They don't have experience with cryptocurrency launches Cost estimate $7k/month QUESTION - Need more information on how and what they do to offer news monitoring Discussion about comms timing Idea to use RCon3 (T-3 months) Idea to ASAP launch page with what we know now DECISION - Discussion about /wiki/spaces/CORE/pages/232587314 Need to set expectations around the specification what it is and how to understand it Comms strategy DECISION - localized comms for English, simplified Chinese, and Spanish or Portuguese (Patrick to clarify) DECISION - comms should come from the dev team Dev team to draft Review cycle Dev team creates Nash reviews and approves Patrick, Greg, and Kenny can review with a deadline. (Silence is consent model) Video - Animation can work with the caveat that a live talking heads who are reps of the dev team and coop 5 minutes Kenny working on a project to develop a script to look for multi-sig wallets holding Rhoc RISK - The coop should not be in the business of helping people ID how they are holding their Rhos. TRUTH - you should move your Rhoc somewhere safe, and according to guidelines to that your Rhos converts to Rev Support Need to set up ticketing system for support requests Requirement have a recording of all support offerings and record verbal comms to support risk management