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2018-05-10 Meeting notes: Rhoc/Rev swap

2018-05-10 Meeting notes: Rhoc/Rev swap

May 22, 2018

Date

May 10, 2018

Attendees

  • @Kelly Foster

  • @Nash Foster

  • @Patrick Maguire

  • Ankur Prasad

Goals

  • Kick-off a cadence of conversation for marketing and managing the Rhoc/Rev swap

  • Set expectations for comms and marketing for the Rhoc/Rev swap based on what we know today

  • Brainstorm ideas for what's needed and open questions

Action items

@Kelly Foster work with Steve to create a mailing list sign up for interest in Rhoc/Rev swap
@Kelly Foster create page on dev site to support Rhoc/Rev swap content
@Kelly Foster follow up with Patrick week of May 14 to find out what they learned 
@Patrick Maguire reach out to exchanges to test the waters for how they may support trade freeze at time of swap
@Patrick Maguire reach out to admins to validate assumptions about using English and simplified Chinese for swap-related comms
@Nash Foster scenario planning for phishing scams
Ankur and @Patrick Maguire think about scenarios for marketing and comms
@Kelly Foster schedule follow up meeting in 2 weeks

Discussion items

Notes

Notes

  • RHOC/Rev issuance specification

  • Audience - Who are we accountable for in our communications?

    • RChain members? yes

    • People who participated in the initial offering? yes

    • People who purchased Rhoc in a secondary market? unclear

  • Communications channels

    • Membership email communications

      • Opt in needed

    • SMS ?

    • Blog series

  • Opt in database

    • Yes, I want to receive email and/or SMS communications about the swap

    • Pyrofex to develop and maintain

    • Coop can share data from membership database if desired

  • Training needed for

    • Community managers

    • Discord admins

    • Telegram admins

  • Tech support

    • This is not a job for community managers

    • This is a job for a technical person

      • Pyrofex to own support functions on the dev team side

      • Support team to collaborate with community 

  •  We need someone to reach out to the exchanges who are selling Rhoc

    • They need to know when to stop trading

    • They need to know when balances will be frozen

  • Concern about language barriers

    • Likely to need English and simplified Chinese

    • Patrick to ask Asia-based admins for feedback on which languages to localize to

  • CAREFUL

    • we want to avoid communications or processes that open people up to phishing attacks

    • broken record in the messaging

      • the point of truth is developer.rchain.coop

      • never share your private key! We will never ask you to do that

    • Do not send any comms or publish web page until we have a clear, repeatable message

    • There is a tension to manage

      • Too early and we open the door to credible phishing attack

      • Too late and Rhoc holders miss the window (T-1 month)

Roles for this project

  • Legal reviewer - TBD

  • Content creator - TBD

  • Web developer - supports opt in database support, designs and supports web page

  • Exchange investigator - TBD (community?)

  • Monitor(s) for phishing scams - TBD (community?)

  • Community leads/admins - supports pointing to correct messaging

  • Tech support - Pyrofex dev team

  • Swap administration - Pyrofex dev team